Love Your Body. Live Your Joy. Own Your Life.®

Utilizing a truly holistic approach, Dr. Zappone provides simple, powerful, individually designed programs for vibrant health.

Are you more tired than you should be?  Are you having trouble losing weight?  Are you aging faster than you feel you should be?  Do you have chronic pain?

Have you been told this is normal for your age?

Dr. Heidi Zappone is considered an expert in her field. She consults with patients as well as assists other providers with complicated cases. Her expertise draws from over twenty years of clinical experience, 8 years of formal education and a 15 year career as a world class athlete. Dr. Zappone also has found the time to serve on the Board of Directors of the International and American Association of Clinical Nutritionists, considered to be one of the world’s foremost authorities in nutritional science and holistic wellness.

Office Policies

Lab Tests

  • The results of your lab test(s) will be sent to Dr. Zappone 2 days to 4 weeks after mailing your specimens to the lab depending upon the lab ordered. Dr. Zappone will evaluate the results and review them with you in detail in a scheduled follow-up visit.
  • We encourage you to schedule an appointment ahead of time in order to ensure that a time will be available to review your results as soon as they arrive.  Our office can help with the timing and scheduling of that appointment.

Product Orders

  • Orders are shipped within 24 hours of receipt unless otherwise stated.  Saturdays, Sundays, and holidays not included.
  • Normal orders are shipped by USPS or UPS Ground unless otherwise requested.

Return Products:

  • PRE-APPROVAL is required on all returns.
  • Refrigerated items cannot be returned.
  • No supplement returns will be accepted after 30 days on all regularly stocked items.
  • Special orders cannot be returned.

Important Notes

  • Dr. Zappone is not a medical doctor; she does not service medical emergencies.  If you have a medical emergency, you must contact your primary care physician or dial 911.
  • Please call our office if you have any questions or concerns or if we may be of help.

New Patients

Phone Appointment:  Your first consultation is usually
1 hour.  During this time, Dr. Zappone will take a detailed  history and determine if  lab tests are necessary in order to address your specific health concerns.

Fee Schedule

New Patient consultation (45 minutes – 1 hour):  $200

1 hour:  $200

45 minutes:  $150

30 minutes:  $100

15 minutes:  $50

  • Payment is due at time of consultation
  • Methods of payment are:  Visa and MasterCard
  • Appointments
  • Follow-up consults may be scheduled in 15, 30, 45, or 60 minute blocks of time.
  • We encourage you to book your appointments 2 weeks in advance.

For phone appointments:

  •  Dr. Zappone will call you at the time of your scheduled consultation. She strives to operate on a precise schedule, so please keep your phone line clear.
  •  If paying by credit card, the card number is required to be on file with our office prior to the consultation.
  • As a courtesy you will receive a reminder via email, but please do not rely on the reminder to keep your scheduled appointment.

Cancellations

If you are unable to keep your scheduled appointment, we ask that you notify our office a minimum of 24 hours before your scheduled time. Dr. Zappone often has a lengthy cancellation list, so any missed appointments or appointments cancelled with less than twenty four hours will require that we charge you for the appointment. We thank you for your understanding as we make every effort to create availability for those waiting for appointments.